Return policy

At lovetaggems.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to ensure your shopping experience is hassle-free.

Return Period

You have 30 days from the date of receipt to initiate a return for any eligible item. Please ensure that the items are in their original condition and packaging.

Eligibility for Returns

To be eligible for a return, the following criteria must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• Proof of purchase (receipt or order confirmation) is required.

How to Initiate a Return

To start the return process, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Once your return is approved, you will receive instructions on how to return your item.
3. Pack the item securely and include the original packaging and receipt.
4. Ship the package to the address provided in the return instructions.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of days.

Exchanges

If you would like to exchange an item for a different size or color, please contact us at [email protected] for further assistance.

Contact Us

If you have any questions regarding our return policy or need further assistance, please don’t hesitate to reach out!